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As Latin American telecoms operators have called a cease fire on the price war, the battle to be the first in the region to deliver a consistently positive customer experience still rages.
This is your chance to hear from Latin America's CEM in telecoms leaders how to improve the quality of service you deliver across multiple channels with limited spending, and find out how new online channels can reduce the cost-to-serve each customer.
Offered Free by: CEM in Telecoms: Latin America
See All Resources from: CEM in Telecoms: Latin America