© 2024 Access Intelligence, LLC - All Rights Reserved
PAGES
CATEGORIES
Current POWER Magazine Issue
We are first in your inbox with the most important news in the industry?keeping you smarter and one-step ahead in this ever-changing and competitive market.
Start your free subscription) 2020 Access Intelligence, LLC - All Rights Reserved
IT service management (ITSM) is a hub of digital transformation and constant change. In Automation, AI, and Analytics: Reinventing ITSM, EMA analysts Dennis Drogseth and Valerie O’Connell investigate the new ways in which artificial intelligence (AI), automation, and analytics are redefining ITSM’s role in business innovation, services, and organizational reinvention.
EMA’s research sought to understand the appetite, adoption, maturity, near-term plans, and transformational potential for automation, AI, and analytics, as well as explore areas such as:
Download this whitepaper to receive a use-case look at the state of AI and predictive analytics advances, learn more about the reinvention of ITSM, and gain a better understanding of how this reinvention enables integrated operations.
Offered Free by: ScienceLogic
See All Resources from: ScienceLogic